Thank you for visiting www.drtint.com, provided by Dr Tint. We respect the privacy of each person who visits the Website and are sensitive to privacy issues on the Internet. We believe it is important for you to know how we treat information received about you.
INFORMATION WE COLLECT
We collect and use several types of information about you, including:
Personal Information that we can reasonably use to identify you directly or indirectly, such as your name, postal address, email address, telephone number, IP (internet protocol) address used to connect your computer to the Internet, user name or any other identifier, similar billing and account information, and any other identifiers we may use to contact you online or offline.
Non-personal information which is information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information or statistical or aggregate information. Statistical or aggregate data does not directly identify any specific person, but we may derive non-personal statistical or aggregate data from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.
Usage information, including your login information, Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access the Website and usage details.
Non-personal details about your website interactions, including full URLs, clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and hovers), methods used to navigate away from the page, or any telephone number used to call our customer service number.
HOW WE COLLECT INFORMATION
Information you provide to us
The information we collect directly from About you may include information you provide to us:
About Your Online Account: If you register for an online account through the Website, we may ask you to provide your user name, password, email address, phone number, information of your payment card, your product preferences, your previous purchases.
For Marketing Communications: If you wish to receive marketing communications from us, you can do so by registering on the Website. We will ask you to provide your email address or phone number so that we can send you marketing materials.
When you communicate with us: when you contact us about a customer service issue or for any other request, we collect the content of these communications, as well as any additional information about the mode of communication used, including telephone, SMS, email, chat and social media platforms. For example, if you send us an email, we will collect your email address, if you send us an SMS, we will collect your telephone number, etc.
Through Loyalty and Rewards Programs: If you enroll in a loyalty or rewards program, we collect information such as your name, email address, phone number, or mailing address in order to track your rewards and to allow you to redeem them through our brands.
Other information you provide online: This includes information provided when you subscribe to our service, post material or request other services, such as a quote. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Information we collect when you interact with us through cookies and other automatic data collection technologies.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). For more information or to opt out of personalized advertising, please see the Digital Advertising Alliance of Canada opt-out tool to learn how you can opt out of behavioral tracking on this Website and to learn how we respond. to web browser signals and other mechanisms that allow consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical data and does not include Personal Information. However, we may retain or associate it with Personal Information that we collect by other means, that you provide to us or that you receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by allowing us to estimate our audience size and usage patterns, storing information about your preferences, which allows us to customize the Website according to your personal interests, to speed up your searches and to recognize you when you return to the site.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on the Site.
e Web. Flash cookies are not managed by the same browser settings used for browser cookies.
Web beacons. Website pages [and our emails] may contain small electronic files called web beacons (also known as clear gifs, pixel tags and single-pixel gifs) that allow us, for example, to count users who have visited those pages or [opened an email] and other related website statistics (for example, recording the popularity of certain website content and checking system and server integrity).
Information we collect about you from third parties
We may receive Personal Information about you from various third parties and public sources, such as credit card issuers, financial partners and data analytics companies. We may collect information about you in connection with investigations of fraudulent or criminal activity on the Website and in our stores. We may also collect information from other sources, including for example, joint marketing partners, data analytics companies, public databases, publicly available social media pages and other third parties. with whom we work.
INFORMATION WE CREATE OURSELVES.
We may aggregate and/or anonymize Personal Information so that it is no longer considered Personal Information. We do this to generate other data for our use, which we may use and disclose for any purpose. For example, we may calculate the percentage of our Website users who have a particular area code.
HOW WE USE YOUR INFORMATION
We use your information, including your Personal Information, to administer our business and to maintain and develop business relationships with you. We will only collect, use and disclose this information to the extent necessary for these purposes.
We use the information we collect about you or that you provide to us, including any Personal Information:
To present the Website and its content to you.
To provide you with information, products or services that you request from us.
To fulfill the purposes for which you provided the information or that was described when it was collected, or any other purpose for which you provided it, such as to facilitate the administration of your purchases, rentals, warranties, maintenance programs and any recall notices.
To provide you with notices about your account.
To carry out our obligations and enforce our rights arising from any contract with you or to comply with legal requirements.
To notify you about changes to the Website or any products or services we offer or provide through it.
To improve the Website, products or services, marketing, or our customer relationships and experiences.
To allow you to participate in interactive features, social media or similar features on the Website.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
In any other way that we may describe when you provide the information.
For any other purpose with your consent.
HOW WE SHARE YOUR INFORMATION
Sharing with our partners.
We may provide your data, including your Personal Information, to our affiliates and group companies, to third parties who provide services to you or us, such as Dr Tint, who has developed and operates this Website, to promotional partners, to social networks, or to other third parties as necessary to carry out our activities, or to comply with a legal obligation.
HOW WE STORE AND SECURE YOUR INFORMATION
We are committed to ensuring the confidentiality, integrity and availability of your Personal Information. We have put in place appropriate physical and technological security measures and procedures designed to prevent your Personal Information from being lost, used, altered or accessed in an unauthorized manner or disclosed unlawfully. Examples of such measures include restricted access to our offices, staff training, the use of passwords and well-defined internal policies and practices. We also use Secure Socket Layers (“SSL”) encryption technology in all areas of the Website where your personal account information is required, which means that Personal Information you submit to us via the Website is encrypted by your computer and decrypted again on our end. Your personal account information and transaction history are kept behind a firewall.
In addition, we limit access to your Personal Information to our employees, agents, contractors and other third parties who have a business need to know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections designed to help protect your Personal Information and are not permitted to use it for any purpose other than in the course of providing their services.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Any transmission you provide is at your own risk. Once we have received your information, we will apply our security practices to try to prevent unauthorized access, use and/or disclosure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any account you may have with us has been compromised), please notify us immediately of the issue by contacting us. in accordance with the “How to Contact Us” section below.
Retention of information.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as set out in our internal data retention and disposal policy.
Where we store your information.
YOUR ACCOUNT INFORMATION AND PROFILE/PRIVACY SETTINGS:
Update your account at any time by logging in and changing your profile settings.
You unsubscribe from email communications from us by clicking on the “unsubscribe link” provided in such communications or by emailing firstname.lastname@example.org. As noted above, you may not opt out of service-related communications (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices).
OTHER WEBSITES AND SERVICES – THIRD PARTY PAYMENT SERVICE.
The Website is operated from Terrebonne, province of Quebec, Canada
da by Nerd Marketing on behalf of Dr Tint. Any conflict between you, us or Nerd Marketing is therefore subject to the laws applicable in the province of Quebec and the applicable laws of Canada. Further, you hereby agree to submit to the exclusive jurisdiction of the courts of the Province of Quebec with respect to any action or proceeding arising out of or relating to the Website.
HOW TO CONTACT US
Name of person in charge: Léonce Simard
Title: Customer Relations Manager